Updated
No, it is not refundable.
The Leasing and Trading Payment Handling Fee is a service fee, and according to:
- Trading Payment Handling Terms and Conditions
- xChange Leasing Payment Handling Terms and Conditions
- xChange Standard Container Lease Agreement
If a Leasing or Trading leasing deal is canceled, at this point the funds have already been received and transacted by Container xChange, which means the services have been rendered.
Since there is no provision within the above-mentioned documents that specifies a refund of the Payment Handling Fee, it is to be understood as a non-refundable fee.
Can't find what you need? Contact us