Upfront Payment Required Use case

We will walk you through a use case where Company X is requested to complete Payment upfront. We will explain why this happens and the available options to move the deal forward.

Use case: Upfront Payment Required

• Company X has a Credit Limit is 50,000 USD

• Their current Wallet Balance is -40,000 USD

• They start a leasing deal within their Container Leasing Limit for 22 x 20DC

• Each unit has a Pickup charge (that Company X has to pay) of 2,000 USD

• They accepted a deal with a Pickup charge value of 44,000 USD

• They have an Insufficient Wallet Balance/Credit limit to pay by wallet

• The Use Wallet to Proceed option is deactivated because the available Wallet balance and Credit limit to spend is less than the leasing deal's total value.
  
  
• Company X then proceeds with the Select Payment Method option.
  • The company will have the option to complete payment via Credit card or a Bank Transfer

• They can choose to pay via Credit Card

  • • The deal will be instantly confirmed

    • But there will be an extra 3% third-party processing fee.

• They can choose to pay via Bank Transfer

  • An invoice with all the details needed to complete the bank transfer is provided. 

• • The deal will remain in a Waiting for payment status until the money is received by xChange.

    • The paying partner can also change their selected payment method at this point for a credit card payment 💳 as shown in the image below

• If you decide to proceed with the bank transfer, to make the process of payments smoother it helps if you share your payment slip to xChange via Email:

  • payments@container-xchange.com 
  • Make sure to include the invoice number in the email.