Can I cancel a Trading Deal after both partners have confirmed the terms?

According to our xChange Trading Payment Handling Terms and Conditions:

• For Pick-Up Deals the payout will be transferred to the seller 7 (seven) days after the provision of the release to the document trading deal.

• For Gate-Buy Deals the payment will be transferred to the seller 7 (seven) days after the drop-off date of the last container.

This means a cancellation can only be requested by either the buyer or the seller within the 7 days that follow the provision of the release document. 

*Important note: if both partners agree to the cancellation after 7 days, a request for cancellation can be processed. However, no one-sided cancellations are possible anymore.

 

What are the buyer's and seller's main obligations?

• You can review both partner's obligations in the following articles:
  • I (the Buyer) want to cancel my Trading Deal. Which requirements need to be met?
  • I (the Seller) want to cancel my Trading Deal. Which requirements need to be met?

 

How much is the cancellation fee?

• You can learn more about this in the related article:
  • How much is the cancellation fee?