Last updated: October 12, 2023

Logistics is flooded with all kinds of service-providers. NVOCCs and freight forwarders are two such groups that are commonly mistaken to be the same. Read this blog to find out the differences between NVOCC vs freight forwarder and how to connect with them easily. 

It’s true that both NVOCC and freight forwarders help ship your goods. It’s also true that they can issue their own House Bill of Lading (HBL). But despite these glaring similarities, the two players are fundamentally different from each other. 

Before we address the difference between the two, let’s look at one more similarity. As an exporter, have you ever wondered where NVOCC and freight forwarders get containers to ship your goods?

Many NVOCC and freight forwarders are now hopping on xChange to find containers. On our online marketplace, you can easily lease and buy containers like the two players. At xChange, the users and suppliers of containers come together to carry out hassle-free transactions in more than 2500+ locations in the world.  i

If you too are looking to source shipping containers for your cargo — you can lease containers at the best rates from our commission-free container leasing platform. 

Want to see it for yourself? Use our leasing public search to find best deals in your location today.

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What is NVOCC in shipping: Meaning

NVOCC stands for Non-Vessel Operating Common Carrier. As the name suggests, an NVOCC is an ocean carrier that transports your cargo without operating any vessels. Now, how do they do that without owning any ships? 

NVOCC actually buys space from vessel-operating common carriers (VOCC) and resells it to shippers. They enter into an agreement with ocean carriers to provide freight business to them. So, they create their own tariff and charge you for the space on the shipping lines. As a result, NVOCC becomes the ‘carrier’ and whoever buys the space becomes the ‘shipper’. They dutifully undertake the liabilities and responsibilities of carriers, including the issuing of HBL.

At its core, an NVOCC is a company or entity that operates as an intermediary in the transportation of cargo. They are a vital link in the global supply chain, responsible for ensuring that your goods are efficiently and safely moved from one point to another.

NVOCC vs freight forwarder

Who is an NVOCC agent?

An NVOCC agent or an NVOCC operator is a representative of the NVOCC they’re a part of. They’re usually your first point of contact when you’re approaching an NVOCC. Working as a bridge between the NVOCC and shippers, it’s usually the NVOCC agent who books the slots for shippers.

To put it simply, they’ll aid you in all your queries. You can state your requirements and request freight quotations and other details such as container capacities, packing dimensions, and much more. 

What is the function of an NVOCC? 

Now that we have understood NVOCC meaning, you must be wondering why do companies opt for NVOCC. Why don’t they directly get in touch with the shipping lines? Honestly, the chances of you hearing back from NVOCC is far greater than a shipping line. 

NVOCC is much more flexible and attentive to the requirements of small-businesses. In fact, they’re likely to fix you the most cost-effective shipping at low freight rates. And nobody wants to lose out on that advantage, right?

But, before you decide to search NVOCC, it’s crucial to know about their scope of activities. The functions of NVOCC are:  

  • Concluding international goods carrier contracts as carriers with the shippers.
  • Delivering and receiving cargo in the form of carriers.
  • Issuing various transport documents along with the House Bill of Lading.
  • Handling booking space as well as the mainline carrier shipping.
  • Arranging payments for transportation between port to port along with other essential charges.
  • Consolidation as well as deconsolidation of containers using third party services or through Container Freight Station (CFS).

Now let’s look what freight forwarders do in the shipping industry.

Who is a freight forwarder? 

A freight forwarder is a supply chain expert who arranges for the seamless movement of cargo. And they do that by arranging and facilitating the transportation of your goods via different modes: ocean, rail, air, or road. The only golden rule about freight forwarders is that they are not the ones moving your cargo, only arranging for it. 

Exporting goods is not easy with way too many steps, documents, and certificates to clear. It’s almost impossible for novice exporters to know all about these. So when you’re hiring a freight forwarder, you’re basically paying them to get all of these in order. As a result, in many instances, the freight forwarders are referred to as ‘shippers’ in relation to the ocean carriers.

In a way, freight forwarders are multi-functional operators — jack of all trades!

Let’s try to understand what freight forwarders actually do . 

What is the function of a freight forwarder?

Freight forwarders are one of the most popular players in logistics. To put it simply, they act as a travel agent for your cargo. Let’s see this through an example. 

For instance, you have to ship your cargo of seafood from Shanghai to Hamburg. A freight forwarder will arrange all the necessary documents, reefer containers, trucking, book a carrier for reefers, inspection and custom clearance in Hamburg, and finally the delivery to the distribution center in Germany. 

Although, it’s not as simple as it sounds.

processes of a NVOCC

A freight forwarder uses their existing networks with all the other players of supply chain to provide following functions: 

  • They arrange cargo movements for domestic and international destinations.
  • Arranges storage for the cargo.
  • Negotiate freight rates on behalf of the exporter.
  • Take responsibility to dispatch shipments under their own freight contract
  • They process and prepare documentation related to all shipment activities.
  • Can issue their own House Bill of Lading. 
  • They’re able to arrange custom clearance.
  • Offer other services relating to a trade such as bank paperwork, cargo insurance and inventory management. 

However, freight forwarders also work in different ways. We’ve seen a rise in digital freight forwarders in the past years, changing how freight forwarding is done.

NVOCC vs Freight Forwarder: Key differences 

By now you know the definition and functions of both NVOCC and freight forwarders. It’s clear that many of their functions are the same, but they’re still not the same entities. Confused? Let’s look at the basic differences between NVOCC vs freight forwarder.

You just have to remember that the difference between the two lies in the kind of relationship they have with shippers and other players. An NVOCC acts as a middleman between the shipper and the vessel operator and also issues their own bills of lading. Whereas, a freight forwarder is authorized by the shipper to act and make decisions on their behalf.

Another major differences between NVOCC and freight forwarder is that you’ll (exporter / importer) always appoint the freight forwarder to act as your agent, whereas you’ll employ the services of NVOCC as a carrier.

We have created a table for you that lists out key differences between NVOCC vs freight forwarder. 

NVOCC vs freight forwarder

Freight Forwarder  NVOCC
They are associated with the International Federation of Freight Forwarders Association (FIATA); following procedures according to FIATA standards. They are not linked with any international associations, thus, do not follow any standard procedures.
Freight forwarders are agents to shippers. NVOCCs are carriers to shippers.
Freight forwarders do not operate or own containers. NVOCCs manage or hold cargo containers.
Freight forwarders typically own and operate the warehouses they use for the cargo they load to/from airports and seaports. NVOCCs do not own and operate warehouses. Only large NVOCCs that take on nearly all functions of freight forwarders own warehouses.
Freight forwarders around the world cooperate in their operations to reduce costs and improve timely deliveries. NVOCCs work independently, using agents or third-party companies to support them.
Freight forwarders may function as agents of NVOCCs. NVOCCs work independently.

Both NVOCCs and freight forwarders face container woes

One point of similarity between NVOCC and freight forwarders is that they’re always looking for containers. Both the shipping players primarily lease their containers to ensure a constant supply of equipment for their clients. And xChange is emerging out to be their trusted partner to solve container woes. 

Some of the key players are using our online platform to lease or buy SOC containers. By connecting with suppliers on xChange, they are able to timely provide containers to their clients.

Some of the NVOCCs are also using xChange to get their containers repositioned. By making their containers available for one-way leasing, they find users for their desirable location. These users then reposition their containers while using them for shipping cargo. Read on to find how Indus Container Lines saved their repositioning costs using xChange

“Having the network that xChange provides available leads to a reduced waiting time for our customers and helps us win deals.”

Indus Container Lines is just one out of the 1,500+ members on xChange. We’re partnered with some of the most leading NVOCCs and freight forwarders in the world. Interested to know how they’re using xChange? Click on the banner below!

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NVOCC vs freight forwarder: How to choose

Now that you’ve understood the difference between the two players, it’s time to figure out whose service fits you the best. Frankly, it all boils down to three parameters: 

  • Level of service 
  • Cost 
  • Availability

The first thing you need to decide on is what level of service you’ll be needing. If you know what you’re doing and only need a passage on a vessel, then NVOCC will save you a lot of money. 

On the other hand, a freight forwarder will listen to your requirements and assist you in finding the best route for shipping your goods, arrange the containers and transportation, find best freight rates, and provide other services at higher expense. It’ll be worth the money to appoint a freight forwarder if you have no to less awareness about shipping processes. 

But if money is a constraint, then rest assured that NVOCC will save you money. By going directly to NVOCC, you’ll save the middleman fee of a forwarder at the cost of losing out on extra additional services. 

Whether you’re choosing an NVOCC or a freight forwarder, it’s important to make sure that they’re reliable. Read on to know how you can connect with trusted NVOCCs and freight forwarders easily.

How to connect with vetted NVOCCs and freight forwarders 

It’s important to choose a trustworthy freight forwarder or NVOCC for your business. Afterall, they’ll be responsible for shipping your valuable cargo across locations. If you rely on traditional methods, you’ll have to conduct a background check of every freight forwarding company or NVOCC you’re considering. This can be a very time-consuming process. And yet, you cannot be sure that you’ve chosen the right partner to work with.

However, one easy way to do this is through the Container xChange platform, where you can find 1,500+ vetted freight forwarders and NVOCCs. To name a few locations, you can easily find NVOCCs and freight forwarders in –

Our platform provides a safe space for shipping companies to connect with each other and also ensures that all payments made through the platform are secure. All companies have a public profile where you can see their ratings and customer reviews so you can choose the right freight forwarder for your business.

Browse through vetted freight forwarding companies and NVOCCs in your location here and connect with 1,500+ vetted companies across the globe.

NVOCC and freight forwarder avoid surcharges with SOC containers 

The truth about the shipping industry is that it’s extremely volatile. You’ve seen how the COVID-19 pandemic sky-rocketed the freight rates in almost all parts of the world. Plus, the slow-down in global trade resulted in Carrier-Owned Containers (COC) piling up at depots. To recover the losses, the ocean carriers relentlessly charged NVOCC and freight forwarders with detention and demurrage charges

Anybody who knows about these charges knows that they’re mainly the sore points for both NVOCCs and freight forwarders. These charges are levied by ocean carriers when COCs aren’t delivered back within the allowed free days. Calculated per day, the demurrage and detention charges, over-time, become huge fines.

detention and demurrage charges

Fortunately, NVOCCs and freight forwarders can do away with these charges if they bring Shipper-Owned Containers (SOC). Essentially, they’re no longer bound to pay the demurrage and detention charges to carriers if they’re using their own containers. For more detailed insights on how SOCs work, read this blog. 

Because of this huge advantage, NVOCCs and freight forwarders are now actively using SOC boxes in their services. 

Want to know more about the growing use of SOC use by freight forwarders in reducing demurrage and detention charges? Our report has interesting insight that you might be interested in. Download your copy by clicking on the banner below!

Download SOC report

Find SOC containers at Container xChange

Whether you’re a NVOCC, a freight forwarder, or even an exporter, you want to get the best deals without burning a hole in your pocket. And it all starts from using containers that save you money. Why pay detention and demurrage charges when you can completely avoid them by using SOCs? 

At xChange, we make it easier for you to source SOC boxes. We’ve built a neutral online platform that connects users and suppliers of SOC containers in minutes instead of weeks. All you’ve to do is state your requirements, find matching deals, compare rates, and book the deals that suit you the best.  

More than 1500 companies are already using xChange to find containers in 2,500+ locations globally. Are you curious how they’re doing it? Then, click on the banner below to schedule a demo with our experts. 

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NVOCC vs freight forwarder: Common FAQs

What is the difference between a freight forwarder and NVOCC?

The major difference between NVOCC vs. freight forwarder is that the exporter / importer always appoints the freight forwarder to act as their agent, whereas they'll employ the services of NVOCC as a carrier.

What does NVOCC mean in shipping?

NVOCC stands for Non-Vessel Operating Common Carrier. As the name suggests, an NVOCC is an ocean carrier that transports your cargo without operating any vessels.

What is the role of NVOCC?

NVOCC is responsible for arranging slots on a carrier for shippers to ship their containers.